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Frequently Asked
Questions

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What is
counselling?

Counselling is a process that focuses on enhancing your psychological well-being within a collaborative and confidential relationship between a professional counsellor and the client. People seek counselling for a variety of reasons. They may be facing a transition, work-related issue, a sense of depression, anxiety, or feeling trapped by events from the past that hindered them from progressing.

Counselling can take different forms depending on your needs and what type of therapy may be suitable. The counselling session is usually around 60 minutes, though the first session may take up to 1.5 hours. During the first few sessions, the counsellor may spend some time doing history taking. The information gathering is crucial to guide the conceptualisation of the treatment plan. The counsellor will collaborate with you respectfully to process your thoughts and emotions to bring insights into your situation. 

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what is the
difference between
counselling and 
psychotherapy?

Do you wonder if you should seek counselling or psychotherapy? Counselling is often present and future-oriented, while psychotherapy includes processing your childhood experience. People seek counselling for specific issues and seek psychotherapy to explore past experiences that might contribute to present-day problems.

 

There are several factors to consider when choosing your therapist. 

 

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How can Counselling / PSYCHOTherapy
Benefit me?

There are many benefits to attending counselling. Through the counselling process, you will experience a higher degree of self-awareness and a better understanding of yourself, enhancing your relationship with yourself and others. You will also learn a more adaptive way of regulating your emotions and managing challenges in life. It will lead to increased confidence and a more positive sense of self. 

 
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does your clinic accept anyone?

Yes, we accept people regardless of race, culture, social status, gender and faith orientation.  

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Are my sessions confidential?

The content of your counselling sessions and your records are confidential unless the following occurs: 

A) Under the law and the ethical guideline of the profession, the therapist may contact your next of kin/guardian or disclose to the relevant governing authorities if there is:

  • Evidence of clear and imminent danger to yourself and others.

  • An indication of physical, psychological and sexual abuse of a minor or /and vulnerable person.

  • By court’s subpoena or when information is necessary for referral to other services.

 

B) Clinical Supervision: In keeping with the Singapore Association for Counselling (SAC) requirement, the therapist has a professional duty to seek Clinical Supervision. The purpose of clinical supervision is to provide you with better support. The supervision sessions will be confidential.

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what can i expect during my first session?

During the first few sessions, the therapist may spend some time doing history taking and identifying significant events contributing to the current challenges. The information gathering is crucial to guide the conceptualisation of the treatment plan. The therapist will collaborate with you respectfully to process your thoughts and emotions to bring insights into your situation. 

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How long is each session?

Our session ranges from 50 to 70 minutes.

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How do I schedule my sessions?

After the first session, you may contact your therapist directly or through our administrator to arrange or confirm your next appointment. 

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What are your charges?

The consultation fees vary according to the Counsellors / Therapist experience. It range from $80 for Junior counsellors to $170 for Senior Clinicians / Trauma Therapists of more than 10 years experience.

We also offer brief low-bono therapy sessions by our trainees which range from $25 - $40.

 

Please refer to 

https://www.restoringpeace.com.sg/fees 

for more details.

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why is there a difference in fees?

Our fees are set accordingly based on therapist or counsellor's experience and expertise.

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why do you charge when there are other places offering free couNselling?

Restoring Peace Counselling and Consultancy Pte Ltd is a private entity. We do not receive funding from any source. The fees that you pay help cover our operations and enable us to provide options for low-bono services.

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I am sincere about seeking help but I cannot afford the fees. What can i do?

If you are genuinely seeking out professional help, but cannot afford the full consultation fee, you may submit a request for a special rate to our clinical director for consideration. Requests are subject to approval and we may give a limited discount on a case-by-case basis.

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do i need to make payment in advance?

A deposit of 50% will be required for the first booking.

 

For online sessions, we would appreciate it if the fee is transferred at least 1 hour before the start session.

 

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What are your payment methods?

We accept payment through bank transfer, PayNow or cash. Overseas clients may make payment through bank transfer.

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Is there a cancellation policy?

As slots are limited, we try our best to provide availability to all our clients. Kindly give us a 24-hour notice if you would like to cancel the session.

A cancellation fee will apply if it is less than 24 hours, except for medical and bereavement reasons.

Cancellation fees for session with therapist are as follows:

  • $50 if given less than 24-hour notice

  • $80 if given less than 4-hour notice

  • 100% consultation fees if less than 1-hour notice and for a no-show.